Microsoft Teams Voice Engineer (MS-720)

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Deze cursus is vervangen door MS-721 – Microsoft Collaboration Communications Systems Engineer (MS-721) We offer you a free Microsoft exam voucher

In this course, you will learn how to plan, design, configure, maintain and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.

Doel

After completing this course, students will be able to:
Plan and Configure Microsoft Teams Phone
Plan and optimize network performance for Teams Phone
Configure and deploy Direct Routing
Configure, deploy and manage Teams devices
Monitor and Troubleshoot Teams Phone

Doelgroep

The Microsoft Teams Voice Engineer plans, designs, configures, maintains and troubleshoots an integrated communications solution at an organization. The person in this role must be able to translate business requirements into technical architecture and designs for communication solutions. He/she is also familiar with telecommunication technologies and has experience in Microsoft Teams, Microsoft 365, and PowerShell. And must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Teams Calling Plans. The Microsoft Teams Voice Engineer manages Teams-certified devices, audio/video conferencing, and voice migration. He/she also collaborates with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams.

To earn the Microsoft Teams Voice Engineer certification, candidates must pass Exam MS-700: Managing Microsoft Teams in addition to the MS-720 exam.

Voorkennis

Managing Microsoft Teams (MS-700) of vergelijkbare kennis.
Before attending this course, students should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams:

Plan and configure a Microsoft Teams environment

Manage chat, teams, channels and apps

Manage calling and meetings

Monitor and troubleshoot a Microsoft Teams environment

Bijzonderheden

To earn the Microsoft Teams Voice Engineer certification, candidates must pass Exam MS-700: Managing Microsoft Teams in addition to the MS-720 exam.

Fabian Klostermann

accountmanager

Onderwerpen

Module 1: Plan and configure Teams Phone
- Plan for Teams Phone
- Plan and optimize network performance for Teams Phone
- Migrate voice services from Skype for Business Server to Teams
- Configure Teams Phone
- Configure auto attendants and call queues
- Configure and deploy Direct Routing
- Extend Teams Phone with additional services

Module 2: Manage Teams Phone
- Configure and manage voice users
- Configure, deploy, and manage Teams devices
- Monitor and troubleshoot Teams Phone

Planning & Prijs

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