Doel
Outline Cisco as an organisation, and describe their focus on the SMB market.
Outline the changes taking place in the voice telephony market.
Define Unified Communications, and outline the role of VOIP, and IP Telephony.
Outline the Cisco SMB strategy and how the Cisco UC500 fits into this strategy.
Outline the Cisco UC500 paying particular attention to the following:
Overview of the main product features and facilities.
Translate solution features into customer business benefits.
The target market segment.
The UC500 solution options.
The features of each of the UC500 solution options.
Delivery options for UC500.
Service and Support Options.
Outline key questions to discover customer site suitability.
Contrast the UC500 with other competitive solutions.
Correctly position UC500 solutions for a particular customer via case studies.